The Oticon ON App works with all Oticon wireless hearing aids with TwinLink technology. The Oticon ON App enables you to control your hearing aids, choose what you want to hear and adjust the sound. The App offers a “find my hearing aid” search feature, links to user instructions and low battery notification. The Oticon ON App is also used to connect users to their Oticon IFTTT channel.

Systems Support & Remote Assistance. Welcome to the U.S. Client Systems Support site. Oticon software and Utilities can be downloaded below. D1333582, MPO measurements of Oticon Medical Ponto 3 SuperPower device 4. As stated in the Genie Medical Software – Help section: “Genie Medical can display several technical curves that provide an exact representation of the frequency response, gain and compression of the instrument”. Oticon Medical will place cookies on your computer to help improve our website. To find out more about these cookies, see our Cookie Policy. Use of this site confirms your acceptance of these cookies.

Advice on coping with hearing loss Individual volume L&R Eventlog Control of Tinnitus relief sounds (if supported by hearing aid) HearingFitness™ tracker monitors your hearing progress (if supported by hearing aids). HearingFitness™ will - if consent is given - be able to access Apple HealthKit data. This data (together with data from the hearing aids) will - in a coming release - be used to provide relevant advise in the form of notifications to you, so that you may improve your use of the hearing aids further. We recommend to use the latest version of iOS. Kiska's Mom, 3D Touch change? Additional information. I have dropped my review to 1 Star and would give a zero star if I could.

Your reply to my last comment was, 'Thank you for your comment! Nothing has changed with this functionality. We recommend to remove the application completely from the iPhone and install it again from the App Store. Best Regards, Laura, Oticon' Laura, you are wrong! It has changed and you even state that to another person's review. I didn’t have 3D Touch until I purchased my newest iPhone in November.

The 3D Touch worked with all my programs. They were all named in my app as General, P2 (sound in noise?), T-coil, and TV.

THERE WERE 4 TOTAL. And it worked perfect on my new phone for a few weeks! Then the app updated and poof. All those programs disappeared on my 3D Touch options! The named programs affected the 3D Touch options.

Now, only one program has a name; and that is one program I don’t use! It is iPhone mic. I want all my program names back! You tell another person that WE don’t have the ability to name them anymore.

Why did you change that? Now I am going to have to go out of my way for a 45 minute drive and hope my audiologist will be able to help me out. This is such an inconvenience and bad customer service. A Dissatisfied Customer!

Developer Response, Hi, I am very sorry for the misunderstanding. Functionality of custom program names in Oticon ON app ver. 1.8 was dropped because of new Apple MFI program requirements. Expected behaviour is that all custom program names are reset to their default names. Only way to set the custom names for the programs is during fitting proces in Genie. I can only suggest visiting the Audiologist in order to perform the fitting proces of the Hearing Aids again. Sorry for the inconvenience!

Best wishes, Laura, Oticon. Kiska's Mom, 3D Touch change? Additional information.

I have dropped my review to 1 Star and would give a zero star if I could. Your reply to my last comment was, 'Thank you for your comment! Nothing has changed with this functionality. We recommend to remove the application completely from the iPhone and install it again from the App Store. Best Regards, Laura, Oticon' Laura, you are wrong!

It has changed and you even state that to another person's review. I didn’t have 3D Touch until I purchased my newest iPhone in November. The 3D Touch worked with all my programs. They were all named in my app as General, P2 (sound in noise?), T-coil, and TV. THERE WERE 4 TOTAL.

And it worked perfect on my new phone for a few weeks! Then the app updated and poof. All those programs disappeared on my 3D Touch options! The named programs affected the 3D Touch options. Now, only one program has a name; and that is one program I don’t use!

It is iPhone mic. I want all my program names back! You tell another person that WE don’t have the ability to name them anymore. Why did you change that? Now I am going to have to go out of my way for a 45 minute drive and hope my audiologist will be able to help me out. This is such an inconvenience and bad customer service.

A Dissatisfied Customer! Developer Response, Hi, I am very sorry for the misunderstanding.

Functionality of custom program names in Oticon ON app ver. 1.8 was dropped because of new Apple MFI program requirements. Expected behaviour is that all custom program names are reset to their default names.

Only way to set the custom names for the programs is during fitting proces in Genie. I can only suggest visiting the Audiologist in order to perform the fitting proces of the Hearing Aids again.

Sorry for the inconvenience! Best wishes, Laura, Oticon. Deedeedumdum, Don’t laugh! My TruHearing health plan “benefits” gave me only one choice for hearing aids — the Oticon brand, basic model only.

Which means I still spent thousands of dollars. The hearing devices are passable but with fewer possible programs than my 7-year old Unitrons. At least the Unitrons gave me directional settings which are completely unavailable with Oticon.

I downloaded the OticonOn app to my iPhone. I appreciate that Bluetooth technology allows phone calls to be heard directly through my hearing aids. HOWEVER, the phone app cuts out if I laugh, cough, sneeze, or jingle a set of keys. Any other sudden loud noise in the environment causes similar effect. The result is SILENCE where the other person can hear me but I can’t hear them. If they’re talking, I have to quickly interrupt them and explain the situation, then wait for the app to reset itself.

Sometimes the app only cuts out on one hearing aid rather than both. If the app doesn’t reset itself, I have to open and close the battery doors — which is awkward while holding the phone and impossible if using hands free in my car. This problem occurs even with a fully charged phone and fresh batteries.

It’s definitely a glitch in the app because my hearing aids don’t randomly cut out in any situation except phone calls. Developer Response, Hi there, Be sure to run the latest iOS version on your iPhone. If this doesn’t work I suggest you to clear Bluetooth pairings, reset app and powercycle the iPhone. Otherwise, please reach out to us at our Facebook page in a private message, as it is unfortunately not possible to respond here in App Store. Kind regards, Anders, oticon.

Deedeedumdum, Don’t laugh! My TruHearing health plan “benefits” gave me only one choice for hearing aids — the Oticon brand, basic model only. Which means I still spent thousands of dollars.

The hearing devices are passable but with fewer possible programs than my 7-year old Unitrons. At least the Unitrons gave me directional settings which are completely unavailable with Oticon. I downloaded the OticonOn app to my iPhone. I appreciate that Bluetooth technology allows phone calls to be heard directly through my hearing aids. HOWEVER, the phone app cuts out if I laugh, cough, sneeze, or jingle a set of keys. Any other sudden loud noise in the environment causes similar effect. The result is SILENCE where the other person can hear me but I can’t hear them.

If they’re talking, I have to quickly interrupt them and explain the situation, then wait for the app to reset itself. Sometimes the app only cuts out on one hearing aid rather than both. If the app doesn’t reset itself, I have to open and close the battery doors — which is awkward while holding the phone and impossible if using hands free in my car. This problem occurs even with a fully charged phone and fresh batteries.

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It’s definitely a glitch in the app because my hearing aids don’t randomly cut out in any situation except phone calls. Developer Response, Hi there, Be sure to run the latest iOS version on your iPhone.

If this doesn’t work I suggest you to clear Bluetooth pairings, reset app and powercycle the iPhone. Otherwise, please reach out to us at our Facebook page in a private message, as it is unfortunately not possible to respond here in App Store. Kind regards, Anders, oticon. Bildin, Very limited usefulness I have recently tried Resound and Widex brand hearing aids, and their apps are vastly superior and give much more control to the patient tailoring the hearing aids preferences.

For some reason Oticon does not let the patient make choices as far as equalization and customization of the various settings. Even my audiologist has very little choice over what I am able to control. So almost any changes that I want to make in the four or five presets can only be done by making an appointment with my audiologist. This is a waste of the audiologist’s time and the my time. Oticon should put the decisions of what and to what degree the patient can adjust in the hands of the audiologist who knows the patient. Some patients require very basic controls, but other patients, such as myself, have a great deal of knowledge of equalization and other electronic settings.

It is very frustrating and very well may be a dealbreaker as to whether I go with Oticon or another brand of hearing aids. Even if the hardware is superior, the software at this point is very inferior. Bildin, Very limited usefulness I have recently tried Resound and Widex brand hearing aids, and their apps are vastly superior and give much more control to the patient tailoring the hearing aids preferences. For some reason Oticon does not let the patient make choices as far as equalization and customization of the various settings. Even my audiologist has very little choice over what I am able to control. So almost any changes that I want to make in the four or five presets can only be done by making an appointment with my audiologist.

This is a waste of the audiologist’s time and the my time. Oticon should put the decisions of what and to what degree the patient can adjust in the hands of the audiologist who knows the patient. Some patients require very basic controls, but other patients, such as myself, have a great deal of knowledge of equalization and other electronic settings.

It is very frustrating and very well may be a dealbreaker as to whether I go with Oticon or another brand of hearing aids. Even if the hardware is superior, the software at this point is very inferior.

Learning Outcomes • checkmark After this course learners will be able to state the order of a typical Ponto 3 fitting using the recommended fitting flow. • checkmark After this course learners will be able to evaluate the correct fitting mode(s) to use and describe the effect they have on the prescription settings.

• checkmark After this course learners will be able to sescribe the features and benefits of FreeFocus modes available in the Ponto 3 and when they are applied. • checkmark After this course learners will be able to give examples of management strategies for audio feedback, using either physical alterations and/or modifying DFC settings. • checkmark After this course learners will be able to indicate the advantages of undertaking BC in-situ measurements over conventional audiometry when fitting a BAHS device. Barinder Samra, MSc Clinical Trainer Barinder is a registered Clinical Scientist in Audiology, and completed his MSc in Audiological Sciences from the University of Southampton in 2009.

He has extensive clinical experience in the assessment/fitting of hearing aids with both adult and paediatric patients, as well as diagnostic audio-vestibular testing. In addition, Barinder has worked for the University of Southampton Auditory Implant Service, performing assessments of cochlear implant candidacy and device tuning for cochlear implant recipients. Barinder has recently started working for Oticon Medical as a Clinical Trainer, where he is primarily responsible for internal/external clinical training and support, for Bone Anchored Hearing Systems (BAHS).

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